Comprehensive IT Support Tailored for Schools
Schools rely on technology more than ever to facilitate teaching, learning, and administration. At Hilt Digital Solutions, we provide specialist IT support for schools in Wirral, ensuring seamless, secure, and cost-effective technology management that enhances educational outcomes.
We offer both co-managed and fully managed IT support, enabling schools to either supplement their existing county IT services or fully outsource their IT needs for a hassle-free experience.
Why Schools Need Specialist IT Support
With increasing reliance on digital learning tools and cloud-based systems, schools need IT support that:
- Reduces downtime and disruptions – Our proactive approach ensures systems stay operational, preventing lessons from being interrupted by technical failures.
- Meets security and compliance requirements – We help schools adhere to GDPR, DfE cyber security standards, and safeguarding policies, ensuring student and staff data remains protected.
- Enables seamless teaching and learning – Reliable IT infrastructure allows educators to focus on teaching instead of troubleshooting IT issues.
- Provides expert assistance when needed – Our team is available for remote or scheduled on-site support, keeping IT systems running efficiently.
- Offers cost-effective solutions – Our flexible IT support packages fit within school budgets, providing scalable and efficient IT management.
Our IT Support Packages for Schools
1. Co-Managed IT Support for Schools
For schools that rely on county IT services but need additional support, our co-managed IT solutions provide expert assistance while allowing internal staff to maintain control.
With co-managed IT support, we provide:
- Enhanced networking and connectivity – We ensure that school networks, including WiFi and internet access, are stable, secure, and optimised for learning.
- Cybersecurity enhancements – We implement firewalls, anti-virus solutions, and content filtering to protect against cyber threats and inappropriate online content.
- Cloud & Microsoft 365 management – We help schools maximise the benefits of cloud-based platforms, ensuring smooth collaboration and secure data storage.
- Proactive system monitoring & maintenance – Our advanced tools identify potential IT problems before they cause disruptions.
- Escalation support for complex IT issues – When internal school IT staff encounter challenges beyond their expertise, our specialists step in to resolve them quickly and effectively.
2. Fully Managed IT Support for Schools
For schools requiring complete IT management, our fully managed IT support offers an all-in-one solution, ensuring IT systems run securely and efficiently.
Our fully managed package includes:
- Remote and scheduled on-site support – We provide assistance as needed, with on-site visits available by arrangement as part of the service agreement.
- Robust cybersecurity protection – Our services include firewalls, email security, endpoint protection, and compliance monitoring to keep school networks safe.
- Backup & disaster recovery solutions – We implement automated backups and recovery options to protect school data from cyber threats or accidental loss.
- Hardware & software lifecycle management – We source, install, and maintain IT equipment, ensuring all devices remain up-to-date and efficient.
- Cloud & collaboration tools administration – We manage Google Workspace, Microsoft 365, and secure cloud storage, streamlining communication and collaboration.
With fully managed IT support, schools can offload IT management tasks, allowing staff to focus on education while we handle the technology.
Additional IT Services Available for Schools
Alongside our core packages, we offer specialist IT services to help schools enhance their IT capabilities:
- WiFi & network improvements – Designing and deploying high-speed, secure connectivity solutions.
- Support for interactive learning technology – Keeping smartboards, projectors, and classroom technology fully functional.
- Strategic IT planning & budgeting – Helping schools future-proof their IT investments while maintaining cost control.
- Cybersecurity audits & compliance checks – Ensuring schools meet DfE and GDPR security standards.
Our Commitment to Schools & G-Cloud Framework Readiness
Hilt Digital Solutions is actively preparing for the reopening of the G-Cloud Framework, which will enable us to formally tender for school IT contracts. In the meantime, we offer out-of-framework agreements, allowing schools to access our expert IT services without waiting for framework approval.
Why Schools in Wirral Choose Hilt Digital Solutions
- Cyber Essentials Certified – We implement security best practices to ensure data protection and compliance.
- DBS-Checked Engineers – Our IT specialists can undergo DBS certification, ensuring safeguarding compliance for working in schools.
- Proactive IT Monitoring & Support – Our approach prevents issues before they impact teaching and administration.
- Scalable & Future-Proof IT Solutions – We help schools adapt their IT infrastructure to evolving technology needs.
- Local & Responsive Service – As a Wirral-based IT provider, we offer fast response times and on-site support when required.
Let’s Discuss Your School’s IT Requirements
Every school has unique IT needs, and we’re here to provide the best solution. Contact us for a free, no-obligation discussion, and we’ll work with you to develop an IT support package that suits your school’s budget and objectives.
📞 Call us at 0151 452 3060
📧 Email us at [email protected]
🌍 Visit us at www.hiltdigital.co.uk