IT support in Warrington, from £55 a person a month

IT Support Warrington

For the office at Birchwood Park, the practice in Stockton Heath, the unit at Winwick Quay. A few laptops, some people at home, no IT person, and somebody who answers.

From £55 a person a month, every machine that person uses. Fixed monthly cost, agreed before we start.

Twenty years in the job. Microsoft and Datto partner. Run to Cyber Essentials standards. Secured in 7 Days, or that month is on us.

Straight throughA person picks up when you ring.
2 working hoursAnything you send in writing has a reply.
7 daysSet up and secured, or that month is on us.
£55A person a month. Charities £35 a machine.

IT support for Warrington businesses, wherever the people are

Warrington’s small firms are more spread out than most: a desk at Birchwood or Centre Park, two people working from home in Lymm and Appleton, a unit at Winwick Quay or Omega, and a shared Microsoft 365 holding it together. Which is exactly why remote-first support fits here. Eric’s on the Wirral. If your people are at Birchwood, Centre Park, Lymm or at home, managed IT support from us fixes almost every problem remotely, on your screen in minutes, and a visit is by arrangement for the rest.

The recruiter at Birchwood with eight laptops in three places. The accountants in Stockton Heath. The engineering consultancy at Centre Park. The kitchen showroom on Winwick Road. The training provider in Padgate. The logistics office at Omega with a dispatch PC that can’t be down at six in the morning. An office, a few machines, people who need to get on.

Warrington, Birchwood, Appleton, Culcheth, Grappenhall, Lymm, Padgate, Stockton Heath, Winwick and Woolston: WA1 to WA5 and WA13, remote first, in person by arrangement.

What £55 a person actually gets you

The same four things every small office needs. Backups and antimalware are the foundation. The first one is the part people tell us they value most.

Somebody answers

Ring in the day and a person picks up. Email, portal or message and you’ll have a written reply within two working hours. Most fixes happen on your screen, remotely, in minutes.

Backups that are proven

Your files and your email backed up daily, and we test them by restoring something, so you know they work. If a laptop dies or somebody deletes the wrong folder, it comes back.

Clean, updated, watched

Antimalware on every machine, updates done at a quiet time rather than the middle of your day, and monitoring that spots a failing disk early, while there’s still time to do something about it.

Microsoft 365 looked after

Accounts, licences, sign-in security and the settings that are easy to get wrong when it’s not your day job. New starter on Monday, leaver on Friday, both handled for you.

Moving to us takes a week, and none of it is your job

The most common reason firms stay with a provider they’re unhappy with is that switching sounds painful. So we do the switching.

1

A fifteen-minute call with Eric

How many of you, what you run on, and the thing that’s annoying you right now. You’ll have the number by the end of the call.

2

The seven days

Our tools go on, backups start running, antimalware and updates are set, and the annoying thing gets fixed first. There’s nothing for your team to prepare and no day without email.

3

Then it goes quiet

Most people notice the switch because things have gone quiet. Secured in 7 Days, or that month is on us. That’s the standard we work to.

£55

a person, a month

Every machine that person works on. Billed monthly. Two of you is £110, five is £275, ten is £550. After your first year, rolling 30-day notice, no exit fees.

See the whole offer, price included

  • Registered charities and community groups: £35 a machine, no minimum. The charity page.
  • A server, Azure or network kit: priced per box, on top, only if it needs looking after.
  • Microsoft 365 licences are paid to Microsoft, not marked up through us.
  • You’d know the whole number before agreeing to anything, so the invoice never surprises you.
Eric Lonsdale, the engineer who answers at Hilt Digital

The person who scopes it is the person who runs it

I’m Eric. Twenty years looking after systems for hospitals, government and national infrastructure, most of it on setups a great deal bigger than yours. I built Hilt Digital so that a small office in Warrington gets that standard with one person to deal with from start to finish.

When you ring, it’s me. When something needs doing, I do it. If your setup doesn’t need us, I’ll say so on the call.

Ring Eric on 0151 452 3060

IT support in Warrington: the questions people ask first

Are you actually in Warrington?

Eric's on the Wirral, and Warrington is covered the same way. Support is remote first because that's what fixes things fastest: you ring, a person picks up, and they're on your screen in minutes. On-site visits are by arrangement, for the things that need a pair of hands, and they're the exception rather than the routine. There's no ongoing on-site response promise, so you know where you stand from the start.

How much is IT support in Warrington?

£55 a person a month, and that person's machines are all in it, however many they use. Two people is £110, ten is £550. Registered charities are £35 a machine with no minimum. Servers, Azure and network kit are priced per box, on top, only if they need looking after, and you'd know the whole number before agreeing to anything.

We've already got an IT company. Why would we move?

If you're happy with them, stay with them. The reasons people usually give for moving are not being able to reach a person, callbacks that don't happen, and invoices that keep growing. If that sounds familiar, we'll do the switch for you: nothing for your team to prepare, no downtime day, and we're set up inside seven days or that month is on us. Check when your current agreement ends first; that date decides the timing.

Will you come out to us?

Yes, when a visit is the right fix, by arrangement. Most problems are sorted remotely in minutes, which saves you waiting in. New machines, cabling, a Wi-Fi survey in a workshop: those are visits, and we'd book them.

We've got people at Birchwood and people at home. Does that work?

It's the setup we're built for. Support is per person, not per building, so someone working from Lymm three days a week gets the same service on the same machine as someone at the office. Backups and updates follow the laptop, not the desk.

Have a chat with Eric

Fifteen minutes on the phone. You’ll get a straight answer on whether it’s worth it, and the number if it is.

Or just ring: 0151 452 3060. A person picks up.

Also covered: IT support Liverpool IT support Wirral IT support Chester IT support Ellesmere Port IT support Birkenhead Small offices, North West

Charities and community groups Warrington: IT support for charities, £35 a machine

Remote first, across the North West. On site by arrangement.

Ring 0151 452 3060 and a person picks up

IT support for Warrington businesses from £55 a person a month. Backups, antimalware, updates, Microsoft 365, and somebody on your screen in minutes when it goes wrong. Secured in 7 Days, or that month is on us.