IT support for recruitment agencies
IT Support for Recruitment Agencies
For the agency of two to thirty consultants, where the ATS is the business, the candidate database is the thing competitors would love, and half the team is working from wherever the client is. A person picks up when you ring, and the price is on the page.
£55 a person a month, every machine that person uses. A person picks up. Run to Cyber Essentials standards. Twenty years of NHS and government systems.
What's different about IT support for a recruitment agency
A recruitment agency holds a lot of personal data about a lot of people: CVs, identity documents, right-to-work checks, salary histories, references. UK GDPR applies to all of it and the ICO takes the sector seriously. The other risk is quieter: a consultant leaving with the candidate list, which is why access that ends on the day matters more here than almost anywhere.
The IT itself is a small number of things that must work: the ATS or CRM, the job boards and LinkedIn integrations, the phone system, Microsoft 365, and laptops that travel. IT support for recruitment agencies is keeping those running, backed up and locked down, for people who are rarely at a desk.
What IT support for recruitment agencies covers
The same managed IT support every small office gets, with the parts that matter to recruitment agencies done deliberately.
Somebody who knows recruitment software
When Bullhorn won't sync with Outlook or the job-board posting fails at nine on Monday, a person picks up and sorts it, or rings the vendor so the consultants keep placing.
Access that ends the day a consultant leaves
Multi-factor sign-in on everything, access removed the same day, and a record that it was. The candidate database stays yours.
The database that comes back
The ATS export, the mailboxes and the shared drive backed up daily and tested by restoring something. A ransomware note is a bad morning, not the loss of ten years of candidates.
Laptops that travel
Encrypted, backed up wherever they are, signed in securely, with the ATS and Teams working from a client's boardroom or a kitchen table. Recruitment happens where the people are.
Answers for the client's security questionnaire
Larger clients now send a supplier security assessment before they'll release vacancies. A written record of the controls, run to Cyber Essentials standards, turns that into a document rather than a lost week.
Email that resists invoice fraud
Filtering that catches emails impersonating your directors, your clients or a contractor's umbrella company, which is how payroll and invoice fraud arrives.
IT support around recruitment agencies’ software and their rules
Software you’ll find us comfortable with: Bullhorn, Vincere, JobAdder, Firefish, Zoho Recruit, Broadbean, LinkedIn Recruiter, Microsoft 365, VoIP.
The rules that shape the IT: UK GDPR and the ICO, right-to-work record-keeping, the Conduct Regulations, client security questionnaires, IR35 record-keeping for contractor desks.
IT support from us means we look after everything the software runs on, keep the sign-in secure, and handle the vendor when the application itself misbehaves. On the rules, the job is to have the controls on and written down, so the supervisor, the insurer or the inspector gets a document rather than a scramble.
£55
a person, a month
Every machine that person works on. Billed monthly. Six consultants and an administrator is £385 a month. The phone system and any managed network kit are priced per box on top, only if they need looking after. After your first year, rolling 30-day notice, no exit fees.
IT support for recruitment agencies
Servers and network kit per box, only if they need it.
Already have IT support? Keep them, and add the specialist
A lot of recruitment agencies have somebody: an in-house person, a provider, a shared service. Co-managed IT support keeps what works and adds what’s missing, usually the security layer, the cloud work and the compliance evidence, with a senior engineer your person can ring. The boundary is written down on day one so nobody’s guessing whose alert it is.
If you’d rather one firm handled all of it, that’s managed IT support from us end to end. Eric will tell you which fits on the call.
IT support for recruitment agencies: the questions people ask first
Do you support Bullhorn, Vincere and JobAdder?
We look after the machines, Microsoft 365 and the sign-in security they depend on, and handle the vendor when the application itself misbehaves. All three are cloud-hosted, so the sign-in and the integrations are where the work is.
A client has sent us a security questionnaire. Can you help?
Yes. That's an increasingly common reason agencies ring. We map what's in place to their questions, close the gaps that matter, and give you a written record to send. Run to Cyber Essentials standards, which is usually what they're really asking.
How do we stop a leaving consultant taking the database?
Access that ends the same day, on every system, with a record. Plus the sensible controls that make bulk export visible. It's a process as much as a setting, and we'll help you write it.
How much does IT support for a recruitment agency cost?
£55 a person a month, every machine that person uses. Seven people is £385. Anything beyond the people is priced per box and agreed first.
Half our consultants work from home. Does that work?
It's the setup we're built for. Support is per person, not per desk, and the backups, updates and sign-in security follow the laptop.
Have a chat with Eric
Fifteen minutes on the phone. A straight answer on whether it’s worth it, and the number if it is.
IT support for recruitment agencies by town: Wirral Liverpool Chester Warrington
Ring 0151 452 3060 and a person picks up
IT support for recruitment agencies across the Wirral, Liverpool and Cheshire. From £55 a person a month. Backups proven, sign-in secured, the evidence written down, and somebody on your screen in minutes when it goes wrong.