IT Support for Law Firms in the North West
Security-First IT Infrastructure for North West Solicitors
Independent, on the Wirral, Microsoft partner. You deal with Eric.
North West law firms handle confidential client matters, face strict SRA compliance requirements, and are prime targets for conveyancing fraud and cyber attacks. Across the region from Liverpool to Manchester, Chester to Preston, you need security specialists who understand legal practice management.
Regional Coverage Across the North West: We’re based in the North West, providing support across the entire region. When your case management system goes down during a critical completion, you need specialists who understand the pressure, serving law firms across Liverpool, Cheshire, Lancashire, and beyond with senior technical attention.
You deal with Eric. Twenty years of cloud and security architecture in regulated environments, covering the Wirral, and remote-first across the whole North West. The person who scopes the work is the person who does it, so nothing gets lost between a salesperson and a delivery team.
Not ready to talk yet? The health check is six questions and about two minutes, and you get a written fix list in the order worth closing things.
Not sure which tier fits your business? Book a no-cost 20-minute consultation – we’ll assess your setup and recommend the right fit. No pressure, no sales pitch.
Why North West Law Firms Choose Regional IT Support
Visits By Arrangement
Eric’s on the Wirral. Support is remote first, so most problems are fixed on your screen in minutes, and when something needs a pair of hands, a visit is arranged with you.
We Know North West Legal Sector
From Liverpool’s commercial practices to Chester’s high-value conveyancing, from Lancashire’s diverse firms to Manchester’s commercial specialists, we understand the regional legal landscape and the varied clients you serve.
Security Specialists, Not Generalists
We’re not a generic IT company. We’re cloud security specialists who understand SRA compliance, conveyancing fraud protection, and the specific threats facing legal practices across the North West.
Co-Managed Flexibility
Already have IT support? We work alongside them as your security specialist layer. Keep what works, add the expertise you’re missing.
Ready to See Where You Stand?
Choose your starting point:
What We Provide for North West Law Firms
Cloud Security Architecture
Microsoft 365 and Azure Virtual Desktop configured for legal practices. Secure access to case management systems, document management, and practice management software from anywhere across the North West.
Cyber Threat Protection
EDR endpoint protection, email security against phishing and conveyancing fraud, dark web monitoring for leaked credentials, and 24/7 threat monitoring options. Regional expertise, enterprise-grade protection.
Backup & Disaster Recovery
Ransomware-proof backups with tested recovery. When (not if) ransomware hits, we restore your data – no paying criminals. Critical for maintaining client confidentiality across the region.
SRA Compliance Support
Cyber Essentials certification guidance, GDPR technical measures, SRA Standards compliance, and documentation for PI insurance renewals.
Transparent Pricing for North West Law Firms
No hidden fees. No surprise invoices. The same transparent pricing across the entire North West region.
H-Protect Essentials
Core security foundations
- Endpoint monitoring & patching
- Device backup
- Ransomware protection
- Remote support quota
5-user minimum
H-Protect Standard
Full security stack with helpdesk
- Everything in Essentials, plus:
- Helpdesk support (calls answered <30 secs)
- EDR endpoint protection
- Email security & anti-phishing
- Microsoft 365 management
- Dark web monitoring
- Monthly security scorecard
10-user minimum
H-Protect Complete
SOC monitoring (available as a paid upgrade) + compliance support
- Everything in Standard, plus:
- Continuous security monitoring, actioned in working hours
- Vulnerability management
- Phishing simulation exercises
- Priority support & SLA
- Cyber Essentials prep support
10-user minimum
Note: Pricing covers security and management. Microsoft 365 licensing (~£10-20/user/month) and any Azure consumption are additional, paid direct to Microsoft.
IT support for law firms across the North West
This is the page for the North West. For the service in general, see IT support for law firms. Or pick the area closest to you:
Other services for businesses in the North West
Common Questions from North West Law Firms
Do you ever come out to us?
Yes. Most issues are fixed remotely, usually the same day. When something needs a person in the room, the visit is scheduled. Standard support is remote (faster for most issues), but when you need someone physically present during a critical completion or court deadline, we’re regional with coverage from Liverpool to Manchester, Chester to Preston and beyond.
We already have IT support. Can you work alongside them?
Absolutely – this is our co-managed model. Your existing IT handles day-to-day support. We add the security specialist layer: threat monitoring, conveyancing fraud protection, email security, backup testing, SRA compliance support. Most North West law firms keep their existing IT relationships and add us for the security expertise they’re missing.
How do you protect against conveyancing fraud?
Multi-layered protection: advanced email security to detect spoofed emails, staff training to recognise social engineering, monitoring for compromised credentials, and secure communication channels. Conveyancing fraud is sophisticated and widespread across the North West – you need specialist protection, not just spam filters.
Can you help us meet SRA Standards compliance?
Yes – we’re run to Cyber Essentials standards ourselves and guide North West law firms through both Cyber Essentials certification and SRA Standards technical requirements. We implement the technical controls, prepare documentation, and support you through assessment. Many PI insurers now require this.
What case management systems do you support?
All of them. Proclaim, Practice Evolve, Leap, Access Legal, Eclipse, BigHand, iManage, NetDocuments – whether cloud-based or on-premise. You get they’re secure, backed up, and accessible. We don’t train you on the software (that’s your vendor), but we make sure the infrastructure running it is bulletproof.
Protect Your North West Practice
Ready to talk? Start with a no-cost security assessment – we’ll review your current setup, identify vulnerabilities, and show you exactly where your practice is at risk.
Secured in 7 Days, or that month is on us.
Serving law firms across the North West, including Liverpool, Cheshire, Lancashire, Warrington, and beyond. run to Cyber Essentials standards. Microsoft Partner.